North South Consulting Group (NSCG) announced at least 75 new local jobs in conjunction with contracts the company recently won in support of missions at Fort Knox, adding nearly $4 million in annual payroll to the regional economy.
Radcliff Mayor JJ Duvall called the announcement welcome news in these challenging economic times and further proof of the important role Fort Knox has in the resiliency of our regional economy.
“We are proud of our home-grown defense contractor. North South Consulting Group is providing good-paying jobs and added spending power to a region that is fighting hard to weather this economic storm created by COVID-19,” said Duvall. “This is yet another example of the critical role Fort Knox has in our regional economy.”
The contracts NSCG was awarded are in support of the Army’s recruiting and marketing efforts and include establishing a call center at the company’s headquarters in Radcliff. NSCG President and CEO Dr. Krista Stevens said that particular contract was previously supported out of Ohio, New Jersey and Texas.
“Now when individuals call a toll-free number listed on Army recruiting and marketing materials, those calls are routed to a NSCG call center team member in Radcliff who provides the caller with information and determines whether or not they should be referred on in the recruitment process,” said Stevens.
In addition to the call center operations, NSCG will staff Army Recruiting Command’s Virtual Recruiting Center on Fort Knox, engaging potential recruits and refining leads before they are referred to a recruiter at the local level. The virtual recruiting team also monitors the Army’s social media presence throughout the country and when appropriate responds to comments on the Army’s social media channels.
Stevens, who established NSCG in 2012 and opened the company’s Radcliff headquarters in 2019 with her husband Chase, said she was thrilled to bring this work to the Greater Fort Knox Region. She touted the local workforce’s connection to Fort Knox missions that helped make NSCG especially competitive for the work.
“Our community is full of talented people, many with direct experience in Army recruiting, making our support to the Army even stronger,” said Stevens. “We couldn’t be more excited to help support the Army and grow the local economy.”
Stevens, herself an Army Veteran and former Army Civilian employee, said these contracts often require a large percentage of the workforce to be military Veterans and that NSCG prides itself on hiring Veterans and teaming with other Veteran-owned businesses.
For these contracts, Stevens is teamed with Poly A & M, a woman owned business under the leadership of Janelle Lei Sam who, in October, opened her company headquarters in Radcliff, as well as Horizon Strategies which is under the leadership of retired U.S. Army Maj. Gen. Allen Batschelet and retired U.S. Army Col. Bill Harmon.
As the former Commanding General of U.S. Army Recruiting Command, MG Batschelet expressed his enthusiasm for the opportunity to support the recruiting force he once led. “I’m grateful that Krista and the team at NSCG asked Horizon Strategies to join the contract team for these important services in support of Army recruiting,” said Batschelet. “I have a great fondness for Army Recruiting and the Fort Knox community. We look forward to bringing our firm’s expertise to bear on this critical work.”
Both Stevens and Mayor Duvall also touted the support of the Knox Regional Development Alliance (KRDA) in this recent announcement and NSCG’s overall success.
“General Iacocca was instrumental in helping Krista and her team locate here. It’s great to see the company grow and succeed because when they succeed our community succeeds,” said Duvall. “KRDA is an invaluable resource to our community.”
Stevens echoed Duvall’s comments.
“General Iacocca helped us find a location and even recommended who to talk to about furnishings. He provided us with advice and consultancy on how we could best demonstrate value. He helped us develop relationships on and off post. I cannot say enough about the role KRDA has played in our success,” said Stevens.
When asked, KRDA CEO retired Brig. Gen. Jim Iacocca was quick to point to Stevens’ talented team and the supportive community.
“The credit goes to Krista, the NSCG team and this incredibly supportive community,” said Iacocca. “KRDA is committed to helping defense contractors grow their business, make our regional economy stronger and most importantly support Fort Knox missions.”